Planning and Performance Analyst
Core
Designing reporting solutions, analyzing performance trends and KPIs, and developing forecasting models to support operational excellence in the Claims business.
Role type
Planning and Performance Analyst
Builds
Operational productivity dashboards, forecasting models, and performance monitoring tools for the Claims function.
Domain
General Insurance / Claims
Deliverable
dashboards & analysis
Required skills
SQL, Power BI, financial analysis, forecasting, performance measurement frameworks, workforce capacity planning, data interpretation
Preferred skills
AI/automation initiatives, digital transformation experience
Responsibilities
Designing and enhancing reporting solutions, analyzing performance trends and KPIs, undertaking workforce capacity planning, partnering with Claims leaders to monitor performance, supporting planning and forecasting activities, developing forecasting models
Seniority
Mid-level, hands-on IC
