Customer Care Consultant Trade Store
Core
Deliver face-to-face customer service, assist with product selection, and manage inventory in a trade store environment.
Role type
Customer Care Consultant (Retail)
Builds
Customer experiences and retail sales
Domain
Retail / Trade
Deliverable
product features
Required skills
product knowledge, inventory management, up-selling, cross-selling, stock handling, workplace safety compliance
Preferred skills
retail experience, growth mindset, relationship building, proactive approach
Responsibilities
Deliver warm face-to-face customer service, assist customers with product selection, identify up-sell and cross-sell opportunities, maintain shopfloor environment, assist with merchandising and inventory control, safely handle and move stock
Seniority
Entry-level to Mid-level, hands-on IC
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