Business Analyst – Marketing Solutions
Core
Shape how marketing technology, data, and digital capabilities deliver value across ResMed by turning business needs into scalable, compliant, and outcome-focused solutions.
Role type
Senior Business Analyst (Marketing Solutions)
Builds
Marketing technology platforms (CDP, CRM, Marketing Automation, CMS, DAM, PXM, DXP, Enterprise Search) and data-driven decision-making capabilities.
Domain
Healthcare / MedTech / Marketing Technology
Deliverable
production ML models | product features | dashboards & analysis
Required skills
requirements gathering, process mapping, user story creation, functional specification, acceptance criteria definition, data analysis, reporting requirements definition, KPI development, Agile delivery, stakeholder management, project planning, UAT support, change management, documentation.
Preferred skills
Healthcare/MedTech/Digital Commerce domain knowledge, AI and automation initiative experience, enterprise application delivery experience.
Technologies
Jira, Confluence, CDP, CRM, Marketing Automation, CMS, DAM, PXM, DXP, Enterprise Search
Responsibilities
Partner with business and technology stakeholders to capture, analyse and document requirements; Translate requirements into user stories, process flows, functional specifications and acceptance criteria; Support the delivery and optimisation of key marketing technology platforms; Analyse marketing, customer and product data to identify opportunities, risks and improvement initiatives; Collaborate with Data Engineering, Analytics and Technology teams to support reporting, integrations, data quality and governance; Prepare documentation, stakeholder updates and delivery status reports.
Seniority
Senior, hands-on IC