Family Services Advisor
Core
Respond to incoming inquiries and package solutions for families in the funeral industry.
Role type
Customer service and sales advisor
Builds
Funeral service packages for families
Domain
Funeral services
Deliverable
client delivery
Required skills
customer service, sales, empathy, active listening, results focus, rapport building, resilience, prioritization, confidentiality, attention to detail
Preferred skills
background in service-driven organizations with KPIs and targets