Account Manager
Core
Develop and maintain trusted partnerships with agency stakeholders to enhance service delivery and support positive workers compensation performance.
Role type
Account Manager (Workers Compensation)
Builds
Strategic client partnerships and service improvement initiatives
Domain
Insurance / Workers Compensation / Injury Management
Deliverable
client delivery
Required skills
stakeholder relationship management, workers compensation scheme knowledge, claims management, injury management, strategic partnership development, risk identification, continuous improvement
Preferred skills
qualifications in Allied Health, Rehabilitation, Human Services, or Business
Responsibilities
Develop and maintain trusted relationships with agency stakeholders acting as a strategic partner, Partner with agencies and internal teams to identify service improvement opportunities, Lead and coordinate agency engagement activities, Proactively identify emerging risks and trends, Contribute to the delivery of strategic initiatives and programs