Quality Manager
Core
Responsible for the Quality Process, Customer Complaint Process, ISO-certified Business System (QMS), Internal Audit, and Environmental Certification within the manufacturing operations.
Role type
Senior IC Quality Manager (Operations)
Builds
ISO-certified quality systems, compliant product development processes, and resolved customer complaints
Domain
Industrial manufacturing (power transmission, automation, motion control)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Quality Management Systems (QMS), ISO Audits (9001/14001/IATF16949), Six Sigma, Statistical Process Control, Root Cause Analysis, Lean Manufacturing, Warranty Cost Management, Performance Management
Preferred skills
Economics education, English fluency, knowledge of competitor standards
Technologies
ISO 9001, ISO 14001, VDA 6.3, IATF16949, PPAP, Six Sigma tools
Responsibilities
Manage customer complaints and root cause elimination, plan and implement internal and external audits, report company-wide quality KPIs, manage warranty costs and field returns, ensure compliance with legal and environmental regulations, lead performance appraisals for subordinates
Seniority
Senior, hands-on IC with management responsibilities