Intake Officer. Maximum Term Full-Time - QLD (Work from home)
Core
Coordinate referrals, intake processes, and placement matching for children and young people entering care, ensuring safe and appropriate placements aligned with therapeutic principles.
Role type
Intake Officer (Child, Youth & Family Services)
Builds
Safe, appropriate out-of-home care placements for children and young people
Domain
Child protection and out-of-home care services in Australia
Deliverable
physical/clinical work
Required skills
Child protection system knowledge, placement coordination, trauma impact understanding, stakeholder collaboration, client management systems, documentation management
Preferred skills
Social Work or Psychology degree, experience in residential care, Aboriginal and Torres Strait Islander Child Placement Principles knowledge
Technologies
Client management systems, Microsoft Office
Responsibilities
Coordinate referral and intake processes; Facilitate placement matching meetings; Gather and assess referral information; Support carers during initial placement stages; Manage funding applications for enhanced placements; Maintain accurate client and placement records; Monitor placement capacity and agreements
Seniority
Mid-level, hands-on operational role