Case Manager/ Coordinator (CHSP - Experienced)
Core
Coordinate personalized home care services for elderly clients under Aged Care funding streams, ensuring seamless delivery and compliance.
Role type
Senior Case Manager / Care Coordinator
Builds
In-home and community care services for elderly clients
Domain
Aged Care / Home Care
Deliverable
client delivery
Required skills
Care planning, client assessment, risk identification, case management, audit compliance, budget management, Microsoft Office, conflict resolution
Preferred skills
Dementia care, palliative care, ECASE CRM system, aged care quality standards
Technologies
ECASE, Microsoft Office
Responsibilities
Oversee care planning and client clinical care, monitor client progress and adjust care plans, maintain accurate client records, ensure services meet audit standards, manage complaints, contribute to continuous improvement
Seniority
Mid-level, hands-on IC