Policy Specialist
Core
Manage employer accounts, maintain WorkSafe insurance policies, and ensure compliance with legislation and internal processes for personal injury claims.
Role type
Policy Specialist (Insurance/Claims)
Builds
Employer insurance policies and premium collections
Domain
Insurance / Workers Compensation
Required skills
Customer service, debt collection, communication, attention to detail, prioritization, system proficiency
Preferred skills
Workers compensation, insurance, regulated environment experience, financial concepts, premium calculations
Responsibilities
Proactively manage employer accounts and outstanding premiums, maintain and update employer WorkSafe insurance policy information, support employers in understanding premium calculations, communicate with employers to resolve queries, apply legislation to ensure compliance, collaborate with internal teams
Seniority
Individual Contributor