Receptionist – Physiotherapy Clinic
Core
Front-desk operations and client engagement for a multi-location physiotherapy clinic.
Role type
Receptionist (Allied Health Care)
Builds
Appointment scheduling, client communication, and clinic administrative workflows.
Domain
Allied Health / Physiotherapy
Deliverable
product features
Required skills
Phone communication, appointment management, scheduling, objection handling, invoicing, procedure documentation
Preferred skills
Customer service, organization, planning, adaptability
Responsibilities
Manage inbound calls for appointments and cancellations, communicate service value and handle price objections, conduct lengthy onboarding conversations with new clients, maintain waiting room environment, communicate with clients across appointment lifecycle, raise invoices, organize practitioner schedules, update procedures library