Director, Process Excellence
Core
Lead enterprise-aligned process excellence, continuous improvement, and operational transformation across the site to enable scalable growth and superior customer experience.
Role type
Director, Process Excellence (Site Leadership)
Builds
A cohesive operating system integrating CI, Lean/Six Sigma, and change management for scalable growth and consistent execution.
Domain
Pharmaceutical/Biotech manufacturing and regulated operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> operational transformation frameworks and process improvements
Required skills
Lean Six Sigma (Black Belt/Master Black Belt), Hoshin Kanri, GMP compliance, strategic execution, change management, data-driven decision-making, cross-functional leadership
Preferred skills
Advanced degree, Master Black Belt certification, experience in regulated manufacturing
Technologies
Hoshin Kanri, KPI dashboards, visual management systems, digital solutions
Responsibilities
Lead deployment of site strategy via Hoshin Kanri; Govern high-impact CI projects focused on Safety, Quality, Delivery, Cost, and Customer Experience; Design end-to-end process excellence frameworks; Drive process simplification and waste elimination; Establish KPI dashboards and governance processes; Lead large-scale change management efforts; Develop organizational capability through coaching and training programs.
Seniority
Director, strategic leadership & team building