IT Service Delivery Site Manager (m/w/d)
Core
Manage on-site IT infrastructure, services, and team leadership for a pharmaceutical manufacturing facility, ensuring alignment with global IT strategies and business operations.
Role type
Senior IT Service Delivery Site Manager
Builds
On-site IT infrastructure, services, and project delivery for pharmaceutical production
Domain
Pharmaceutical manufacturing / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
IT infrastructure management, team leadership, project management, 3rd-level technical support, IT procurement, vendor coordination, OT/IT distinction knowledge
Preferred skills
ITIL certification, Microsoft MCP/MCSE certification, pharmaceutical production experience
Technologies
Network, Telecommunications, Server, OT systems
Responsibilities
Manage on-site IT infrastructure and services including budgeting and staffing; Lead the local IT team; Coordinate cross-departmental IT support for business processes; Oversee on-site IT project delivery within scope and budget; Provide 3rd-level support for network, telecom, and servers; Coordinate local IT service providers for facilities support.
Seniority
Senior, hands-on IC with management responsibilities
