Retail Sales Support
Core
Greet customers, assist with product knowledge and tech troubleshooting, and manage click-and-collect pickups in a retail store.
Role type
retail sales associate
Builds
customer shopping experience and order fulfillment
Domain
retail technology
Deliverable
product features
Required skills
customer service, product knowledge, basic computer troubleshooting, communication, organization, time management
Preferred skills
technical certification in computer hardware, experience in retail eCommerce or computer parts industry
Technologies
computers, robotic technology
Responsibilities
greet and welcome customers, assist with enquiries and product knowledge, introduce customers to the 'Umart' way, assist in receiving stock and locationing pickup orders, help with click and collect pickup orders, offer warranty and general tech troubleshooting services, maintain a clean and organized work area, participate in training sessions
Seniority
entry-level to junior