Director, External Communications
Core
Lead external reputation management, crisis communications, and analyst relations for a cloud platform serving the insurance economy.
Role type
Director, External Communications
Builds
Earned media programs, crisis response frameworks, and analyst engagement strategies
Domain
Insurance technology / Insurtech
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
B2B technology PR strategy, crisis communications leadership, analyst relations, executive advisory, agency management, media monitoring, thought leadership placement
Preferred skills
Insurance industry experience, financial services sector familiarity, enterprise software knowledge
Technologies
PR measurement frameworks, media monitoring tools, crisis communication playbooks
Responsibilities
Lead earned media strategy across trade and business press; architect and maintain crisis communications playbook; serve as primary lead during active crises; manage PR agency relationships; maintain relationships with industry analysts; advise C-suite on reputational risk
Seniority
Director, strategic leadership with hands-on execution