Senior Applications Engineer
Core
Act as a trusted advisor to understand customer application needs and recommend optimal product configurations for life-saving technologies.
Role type
Senior Applications Engineer (Spectroscopy & Solution Consulting)
Builds
Customized product configurations and qualified solutions for customers in the life sciences sector.
Domain
Life Sciences / Spectroscopy
Deliverable
product features
Required skills
spectroscopy expertise, solution consulting, product qualification, technical training, customer engagement, cross-functional collaboration, R&D feedback, technical demonstrations, knowledge transfer, mentoring
Preferred skills
Master's Degree or Ph.D., experience in customer application support
Technologies
spectroscopy instruments
Responsibilities
Recommend best product configurations based on customer needs, support qualification testing of new products, conduct technical demonstrations and training sessions, mentor junior team members, provide remote and on-site technical support, document customer issues and resolutions, identify opportunities for product improvement, provide feedback to R&D teams.
Seniority
Senior, hands-on IC with mentorship responsibilities