Site Support Worker
Core
Ensure safety of individuals and families receiving residential alcohol and other drug (AOD) rehabilitation treatment via shift work, including security checks and site tasks.
Role type
Site Support Worker (Security & Operations)
Builds
Residential AOD rehabilitation services
Domain
Healthcare / Social Services / Rehabilitation
Deliverable
physical/clinical work
Required skills
perimeter security checks, de-escalation of conflict, emergency response, medication assistance, cleaning, practical support (transport/admin), policy compliance
Preferred skills
First Aid and CPR qualifications, experience working with Aboriginal and Torres Strait Islander communities, computer skills, written communication
Technologies
Site Support Worker book, email, online training modules
Responsibilities
Maintain site safety and security by undertaking perimeter checks; monitor service for contraband and substance use; de-escalate client disagreements; respond to emergency situations; assist clients with medication; undertake regular cleaning tasks; provide practical support such as transport and Centrelink assistance; record observations and actions.
Seniority
Casual, hands-on operational staff