Senior Manager, Press Office & Issues Management
Core
Lead a high-performing press office and strengthen the LEGO Group's issues management capability, shaping responses to media interest and managing reputation-critical situations.
Role type
Senior Manager, Press Office & Issues Management (Individual Contributor)
Builds
A press office with clear processes for prioritisation, approvals, tracking, and reporting; crisis plans and escalation protocols; an accessible library of approved messaging and Q&A materials.
Domain
Corporate Communications / Reputation Management / Crisis Communications
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> corporate messaging and crisis response protocols
Required skills
Press office leadership, media relations, issues management, crisis communications, complex media enquiry management, crisis plan development, corporate messaging production, senior leader advisory
Preferred skills
Scenario-planning, preparedness exercises, stakeholder engagement and management
Technologies
None stated
Responsibilities
Lead press office operations, manage high-profile media enquiries, develop crisis plans and response protocols, produce media statements and corporate messaging, advise senior leaders on reputation risk
Seniority
Senior Manager, hands-on IC
