Parts Advisor
Core
A retail sales role focused on maintaining and expanding the local customer base for an auto parts branch.
Role type
retail parts sales advisor
Builds
auto parts sales for independent garages, motor factors, and automotive enthusiasts
Domain
automotive retail
Deliverable
product features
Required skills
telephone order taking, outbound calling, upselling, customer relationship management, inventory accuracy
Preferred skills
punctuality, organization, empathy, professional communication
Responsibilities
taking orders over the telephone, outbound calling to raise customer awareness, building long-term rapport with local customers, promoting offers and discounts, limiting credits and returns by ordering the right parts first time
