Market Director, Store Operations
Core
Lead and develop store managers to drive operational excellence, profitability, and customer experience across multiple retail locations.
Role type
Senior retail operations leader (Market Director)
Builds
Operational performance and financial results for assigned market stores
Domain
Retail operations and store management
Required skills
Multi-unit store management, P&L analysis, inventory management, team leadership and coaching, operational compliance, financial reporting, cross-functional collaboration, strategic planning
Preferred skills
7+ years progressive leadership in retail, data-driven decision making, talent development, customer experience optimization
Technologies
Inventory management systems, reporting software
Responsibilities
Mentor and develop store managers, monitor operational compliance and safety standards, analyze P&L and inventory reports to improve performance, partner with sales leadership to achieve financial objectives, evaluate business results and produce financial projections, implement strategies to reduce costs and drive profitability, conduct regular store visits to assess operations and coach teams, champion employee engagement initiatives, stay informed on market trends and competitor strategies
Seniority
Senior, hands-on IC with strategic oversight