SRE Engineer - Observability & Monitoring
Core
Build and maintain observability and monitoring for a global eCommerce platform, ensuring reliability across the full stack including security, CDN, DNS, servers, databases, and caching.
Role type
Senior SRE Engineer (Observability & Monitoring)
Builds
Production monitoring infrastructure, dashboards, alerting systems, and SLIs/SLOs for the eCommerce platform.
Domain
E-commerce, Cloud Infrastructure, Observability
Required skills
Observability platform expertise (New Relic, Datadog, Grafana/Prometheus, ELK), Distributed tracing (OpenTelemetry), Alerting design, SLIs/SLOs definition, Observability-as-code (Terraform), CI/CD (GitHub Actions), Containerization (Docker), Scripting (Python/Bash)
Preferred skills
Azure ACA, OpenTelemetry Collector pipelines, Observability cost control, Incident response, Post-incident review
Technologies
New Relic, Datadog, Grafana, Prometheus, Elasticsearch, OpenSearch, OpenTelemetry, Terraform, GitHub Actions, Docker, Azure
Responsibilities
Build monitoring from the ground up including instrumentation, dashboards, and alerting; Define and drive SLIs/SLOs; Design actionable, symptom-based alerting; Manage observability-as-code declaratively; Partner with dev teams to instrument services.
Seniority
Senior, hands-on IC