IBS-HD Specialist
Core
Heavy-duty parts specialist assisting customers with parts questions, needs, and knowledge in a fast-paced retail environment.
Role type
Heavy-duty counter parts professional
Builds
Heavy-duty truck parts and accessories for commercial vehicle customers
Domain
Automotive retail / Heavy-duty trucking
Deliverable
product features
Required skills
Heavy-duty parts knowledge, parts cataloging, inventory management, cash register operation, computer system navigation
Preferred skills
ASE Heavy Duty Parts Certification, experience with heavy-duty parts cataloging systems
Responsibilities
Answering customer parts questions, sharing knowledge on part features and warranties, operating cash registers, navigating catalog systems, assisting team members, driving continuous improvement in store processes
Seniority
Entry-level to Individual Contributor
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