Parts Advisor
Core
Sales-focused role managing telephone orders, outbound calling, and customer relationships to drive sales and expand the local customer base for automotive parts.
Role type
Parts Advisor (Sales)
Builds
Automotive parts and tools for independent garages, motor factors, and enthusiasts
Domain
Automotive retail / Light vehicle maintenance
Deliverable
product features
Required skills
Telephone order taking, outbound sales calling, upselling, customer relationship building, inventory accuracy
Preferred skills
Punctuality, organization, efficiency, proactivity, empathy, professional communication
Responsibilities
Taking orders over the telephone, outbound calling to raise customer awareness, building long-term rapport with local customers, promoting offers and discounts, limiting credits and returns by ordering correct parts first time
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