Store PRO
Core
Primary point of contact for customers in the retail store, providing automotive parts solutions and delivering a high-quality customer experience.
Role type
Retail Store Associate (Automotive Parts)
Builds
Retail and wholesale transactions, parts identification, order fulfillment, and delivery coordination.
Domain
Automotive retail and wholesale
Deliverable
product features
Required skills
Automotive parts knowledge, POS and inventory system operation, customer service, problem-solving, inventory control, physical lifting
Preferred skills
Automotive repair experience, inventory system knowledge, background in automotive/diesel/heavy equipment/farm/marine/dealership environments, ASE Certification
Technologies
POS systems, inventory/catalog tools, communication devices, delivery management systems
Responsibilities
Provide accurate automotive parts solutions to retail and wholesale customers; Operate systems including POS, inventory/catalog tools, and communication devices; Maintain high energy and customer focus in a fast-paced retail environment; Support store operations including transactions, inquiries, and general workflow; Utilize delivery management systems to coordinate and dispatch deliveries; Perform general housekeeping, cleaning, and organizational tasks; Assist with inventory control activities including receiving merchandise and stocking shelves.
Seniority
Entry-level to Individual Contributor