Technical Analyst I, Legal & Compliance Technology
Core
Provide Tier 2/3 support, administration, and process optimization for Legal & Compliance technology applications (Legal Tracker, iManage, Diligent, NAVEX) to ensure data governance and operational efficiency.
Role type
Technical Analyst I (Legal Technology Support & Administration)
Builds
Legal technology application stability, data reports, and standardized support processes for the Legal department.
Domain
Legal Operations / Legal Technology
Required skills
Legal technology application administration, ServiceNow support, data maintenance and reporting, user access management, process documentation, stakeholder coordination
Preferred skills
Technical product management, project coordination, Power BI/Cognos reporting, Agile methodologies, AI tool familiarity
Technologies
Thomson Reuters Legal Tracker, iManage, Diligent Entities, NAVEX EthicsPoint, ServiceNow, Microsoft Office 365, Power BI, Cognos, GitHub
Responsibilities
Manage service requests and resolve technical issues for legal applications; Perform data maintenance, user access updates, and document cleanup; Coordinate project initiatives, UAT, and application enhancements; Develop training materials and maintain SOPs; Support security audits and compliance reporting.
Seniority
Junior, hands-on IC
