Homebuyer Concierge
Core
Primary point of contact guiding homebuyers through construction and closing, coordinating between buyers and internal departments.
Role type
Homebuyer Concierge
Builds
Residential homes
Domain
Real Estate / Homebuilding
Deliverable
client delivery
Required skills
backlog management, Salesforce proficiency, document compliance, milestone tracking, cross-department coordination
Preferred skills
college degree, mortgage/real estate experience
Technologies
Salesforce, Microsoft Office
Responsibilities
Serve as buyer's point of contact from Purchase Agreement execution through closing; Drive backlog management by proactively reaching out to homebuyers; Set clear expectations and provide timely updates on build status; Coordinate introductions and meetings between homebuyers and key departments (Mortgage, Title, Construction, Sales, Closing); Ensure all sales files and documents are complete and compliant; Facilitate and track Salesforce Purchase Agreement milestones including loan approval, Dusty Shoe Walks, and milestone meetings.
Seniority
Mid-level individual contributor