Associate Principal, Healthcare Consulting
Core
Partner with health system and health plan clients on strategic initiatives to improve patient experience, member experience, quality outcomes, workforce engagement, and organizational performance.
Role type
Associate Principal, Healthcare Consulting
Builds
Strategic action plans, experience transformation initiatives, and measurement frameworks for healthcare clients
Domain
Healthcare (Health Systems, Health Plans) + Experience Analytics
Deliverable
dashboards & analysis
Required skills
Healthcare operations expertise, patient experience measurement, quality improvement methodologies, executive facilitation, data analysis, strategic planning, project management
Preferred skills
Member experience/payer organization experience, executive-level strategic planning, large-scale performance improvement initiatives
Technologies
Power BI, Tableau, Microsoft Excel, Microsoft PowerPoint
Responsibilities
Lead analytics and insight development for consulting engagements; Translate complex datasets into executive-level recommendations; Facilitate workshops and strategic planning sessions with senior healthcare leaders; Analyze datasets to identify performance trends and root causes; Develop dashboards and scorecards to support decision-making; Build trusted relationships with healthcare executives and physician leaders
Seniority
Senior, hands-on IC