CareerPlan is operated by Polynomial OÜ (Estonia). Paid subscriptions are sold and billed through Paddle, our Merchant of Record, who processes payments and any refunds.
CareerPlan offers a free plan with no payment required. Free users get AI-matched jobs, semantic search, the application tracker, CV upload, and 3 trial auto-apply submissions. You can use the free tools indefinitely without subscribing.
You can cancel your Pro subscription at any time from your account or by emailing [email protected]. Cancellation stops future renewals; you keep access to paid features until the end of the current billing period, after which your credit balance is zeroed and paid features become unavailable. We do not automatically pro-rate or refund the remaining days of a period you have already started, except as described below or where required by law.
If you are not satisfied with a paid subscription, contact us within 14 days of your first payment and we will refund it, no questions asked. This applies to your initial purchase of a subscription plan.
Auto-apply credits are consumed when an autonomous application is submitted on your behalf (one credit per application). The Pro subscription resets your credit balance to 100 at the start of each billing period; unused credits do not roll over and are non-refundable once the period has started. AI-tailored CV and cover-letter features are also available only during an active billing period; they cease when the subscription lapses or is cancelled.
If you are a consumer in the EU/EEA, you generally have a 14-day right to withdraw from a digital-services purchase. Because the service is provided immediately, by starting to use paid features during this period you acknowledge that you may lose the statutory withdrawal right for the portion already supplied. Our 14-day money-back guarantee (§3) is offered in addition to your statutory rights.
Subscriptions renew automatically at the then-current price for the same period until cancelled. We (via Paddle) send a receipt for each charge. If a renewal charge was unexpected, contact us within 14 days and we will review it in good faith.
Approved refunds are processed by Paddle to your original payment method. Timing depends on your bank or card issuer.
For any billing question, cancellation or refund request, email [email protected] with the email address used for your purchase.
Polynomial OÜ · Estonia · operating the CareerPlan brand · Billed via Paddle (Merchant of Record)